Licensed Insurance Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.
Responsibilities- Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
- Maintain accurate records and reports, ensuring timely and thorough communication with agents and other stakeholders.
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
- Strong organizational and problem-solving skills, with the ability to multitask and prioritize tasks.
- Dedicated to providing exceptional customer service and committed to ongoing learning and professional development.
- Competitive base pay and bonus structure
- Opportunities for growth and advancement within our agency
- Comprehensive benefits package, including health insurance and retirement plan
- Valuable experience and skills development in the insurance industry
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused professional looking for a rewarding career in the insurance industry, please submit your resume for consideration.
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