Dental Front Desk Coordinator

1 week ago


Willoughby Hills, Ohio, United States American Dental Partners Full time
About the Company

American Dental Partners is a leading dental support organization that prioritizes patient care and community involvement. As a collaborative and dynamic team, we strive to deliver exceptional dental experiences to our patients.

Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. This role will be responsible for managing front office duties, including greeting patients, processing insurance claims, and maintaining accurate records.

Key Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including checking office mail and email, and communicating with patients and insurance companies
  • Utilize dental software for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement dental systems and optimize office potential
What You'll Gain

As a Front Desk Coordinator with American Dental Partners, you will have the opportunity to:

  • Develop your skills in dental administration and customer service
  • Work in a fast-paced and dynamic environment
  • Collaborate with a team of dedicated professionals
  • Contribute to the delivery of exceptional patient care
Requirements

To be successful in this role, you will need:

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Ability to lift up to 15 pounds at times


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