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Front Office Business Assistant

2 months ago

Willoughby Hills, Ohio, United States American Dental Partners Full time

About American Dental Partners:

American Dental Partners is a leading dental support organization that thrives on community and patient care. As a Business Assistant, you will be part of a dynamic team that values teamwork, communication, and patient satisfaction.

Job Summary:

We are seeking a highly motivated and organized Dental Front Desk Coordinator to join our team. As a Business Assistant, you will be responsible for managing front office duties, including greeting patients, managing patient flow, and processing insurance claims. You will also have the opportunity to work with our team to implement business systems and optimize office potential.

Key Responsibilities:

  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including managing patient flow, communicating with patients and insurance companies, and processing insurance claims
  • Utilize dental software for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement business systems to optimize office potential

What You'll Gain:

  • Competitive benefits, including health insurance, retirement savings plans, and paid time off
  • Front-loaded education and training, providing opportunities for growth and development
  • Access to on-demand Daily Pay
  • The chance to be part of a secure company with a strong reputation in the industry

Requirements:

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times