Customer Service Director

6 days ago


Green Bay, Wisconsin, United States Schneider Full time
{"title": "Customer Service Manager", "description": "Job Summary

Schneider is seeking a Customer Service Manager to lead the customer service team and work with customers. The Customer Service Manager will provide direction and support to operations associates and new business start-ups.

Key Responsibilities
  • Establish and maintain positive relationships with customers.
  • Interact with and support other departments.
  • Work with leadership team to monitor and manage equipment utilization.
  • Identify growth opportunities.
  • Provide input into the development and management of customers' accounts.
Requirements
  • Bachelor degree preferred or equivalent work experience.
  • Two plus years of customer service experience preferred.
  • Leadership experience preferred.
  • Have strong written and oral communication skills.
  • Able to manage multiple priorities.
What We Offer
  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
", "lang_code": "en"}

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