Customer Service Associate

6 days ago


Green Bay, Wisconsin, United States LoanMax Title Loans Full time
About LoanMax Title Loans

We are a leading provider of title loans, dedicated to helping customers access hassle-free cash when they need it most.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, loan processing, and cash handling.

Key Responsibilities
  • Provide superior customer service to ensure customer satisfaction and loyalty
  • Process loans efficiently and accurately, ensuring compliance with company policies and procedures
  • Handle cash transactions, including cashing checks and making change
  • Make collection calls to customers to ensure timely payments
Requirements
  • Must be 18 years or older
  • Must be able to work full-time
  • A high school degree or equivalent
  • Basic computer and data entry experience
  • Minimum 2 years customer service experience
  • Collections experience preferred
  • Criminal background check
  • Consumer credit check
  • Drug screen
What We Offer
  • Weekly pay
  • Health benefits
  • Paid holidays
  • Vacations
  • Paid time off
  • Paid on-site training
  • Competitive salaries
About Our Company Culture

We pride ourselves on our commitment to customer service and our dedication to helping customers access the cash they need. We believe our Customer Service Associates are the heart of our business, and we are looking for individuals who share our values and are motivated to provide exceptional service.



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