Student Assistant Manager

7 days ago


Raleigh, North Carolina, United States NC State Campus Enterprises Full time
About the Role

Campus Enterprises at NC State University is seeking a highly motivated and organized Student Assistant Manager to join our team. As a key member of our coffeeshop operations, you will be responsible for leading a small team of baristas and leads to manage daily operations, ensuring excellent customer service and food quality.

Key Responsibilities
  • Team Leadership: Assist to lead a team of baristas and leads to manage daily operations, including opening and closing procedures, register management, and inventory control.
  • Customer Service: Provide exceptional customer service, ensuring a positive experience for all guests.
  • Operations Management: Supervise coffeeshop operations, including maintaining a clean and safe environment, managing inventory, and ensuring compliance with health and safety regulations.
  • Training and Development: Help to train new baristas and leads, providing guidance and support to ensure they have the skills and knowledge needed to succeed in their roles.
  • Special Projects: Work on special projects assigned by the General Manager or Student Managers, such as implementing new menu items or improving operational efficiency.
Requirements
  • Current Student: Must be a current NC State University student with a flexible schedule.
  • Leadership Experience: Demonstrated leadership ability from past work or extracurricular experience.
  • Communication Skills: Ability to communicate effectively with diverse supervisors, peers, and customers.
  • Time Management: Ability to work with a sense of urgency and be timely.
  • Physical Demands: Ability to lift up to 30 pounds with or without reasonable accommodation.
Preferred Qualifications
  • Cross-Training: Cross-trained in all functions of a barista through previous experience.
  • Professional Development: Demonstrated commitment to professional development, such as participation in Customer Relations Certificate or Leadership Intensive.
About Campus Enterprises

Campus Enterprises at NC State University is a division of retail and hospitality organizations that provides service excellence, value, and enrichment of the student experience in support of academic success. We are committed to creating a positive and productive work environment that fosters growth and development for our employees.



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