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Student Supervisor for Cafeteria and Market Operations

2 months ago

Raleigh, North Carolina, United States NC State Campus Enterprises Full time
Mission of Campus Enterprises: Campus Enterprises serves as the retail and hospitality division of NC State University, encompassing various departments such as NC State Dining, NC State Stores, and more. Each entity is committed to delivering exceptional service, value, and enhancing the student experience to support academic achievement.

Objective: To provide essential support to Campus Enterprises and NC State Dining by ensuring a superior dining experience for all patrons.

Compensation: Starting at $11.50/hr (Tier 3), with potential for salary increases based on tenure within Campus Enterprises. Employees in Dining and Catering enjoy complimentary meals and may qualify for an end-of-semester bonus.

Work Locations: Various locations including Bragaw, Wolf Village, Talley Market, and Shuttle Inn.

Schedule: Flexible shifts designed to accommodate your academic timetable.

Eligibility: Federal Work-Study candidates are welcome.

Key Responsibilities:
  • Oversee the operations of Cafeteria and Market.
  • Manage daily operations during midday, evening, or weekend shifts, including cash handling.
  • Lead teams in ice cream, bakery, and Cafeteria/Market departments, ensuring adherence to protocols and minimizing errors.
  • Train student staff, including Cashiers and Lead Cashiers.
  • Engage in special projects as assigned by management.
  • Effectively communicate with customers, address concerns, and guide the team to deliver friendly service.
  • Work efficiently in a fast-paced environment, handling registers and restocking food items.
  • When assigned, prepare ice cream, milkshakes, and waffle cones, or fulfill bakery orders.
  • Assist with daily operations, including food service and maintaining sanitation standards.
  • Contribute to achieving a Grade A sanitation rating of 95% or higher.
Essential Qualifications:
  • Current student at NC State University with a flexible schedule.
  • Strong ability to delegate tasks and communicate effectively with a diverse group of supervisors, peers, and customers.
  • Deliver outstanding customer service to every guest.
  • Proficient in problem-solving and coaching team members to foster a positive work environment.
  • Exhibit a sense of urgency and punctuality.
  • Ability to lift up to 30 pounds with or without reasonable accommodation.
Preferred Qualifications:
  • Experience in all cashier functions through previous roles.
  • Demonstrated commitment to professional growth, such as involvement in Customer Relations and Professionalism Certificate or Leadership Intensive programs.
Skills Development Opportunities:

As a member of the Campus Enterprises team, students acquire valuable experience and develop transferable skills relevant to their career paths. Opportunities for advancement and leadership development are available, enhancing skills such as communication, leadership, and problem-solving.

NC State University Hiring Standards:

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, disability status, or veteran status.

Individuals with disabilities requiring accommodations during the application and interview process should seek assistance.

NC State University participates in E-Verify, ensuring compliance with federal law regarding identity and employment eligibility verification.