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Student Assistant Manager

2 months ago

Raleigh, North Carolina, United States NC State Campus Enterprises Full time
About the Role

Campus Enterprises, a division of NC State University, is seeking a highly motivated and detail-oriented Student Assistant Manager to join our team. As a Student Assistant Manager, you will play a key role in supporting the operations of our coffeeshops, ensuring exceptional customer service, and contributing to a positive and productive work environment.

Key Responsibilities
  • Lead and Manage Coffeeshop Teams: Supervise and train a team of student employees, including baristas and lead baristas, to ensure seamless operations and excellent customer service.
  • Operational Management: Manage coffeeshop operations, including registers, opening and closing procedures, and inventory management.
  • Training and Development: Provide training and coaching to student employees to enhance their skills and knowledge.
  • Special Projects: Collaborate with the General Manager and Student Managers on special projects to drive business growth and improvement.
  • Daily Operations: Assist with daily operations, including serving food items, maintaining temperature and sanitation, and contributing to a Grade A sanitation rating of 95% or better.
Requirements
  • Current NC State University Student: Must be a current student with a flexible schedule.
  • Leadership Ability: Demonstrated leadership ability from past work or extracurricular experience.
  • Communication Skills: Ability to give clear and concise instructions and communicate effectively with diverse supervisors, peers, and customers.
  • Teamwork and Motivation: Ability to train, coach, lead, and motivate team members effectively to create a positive and productive work environment.
  • Time Management: Work with a sense of urgency and be timely.
  • Physical Demands: Ability to lift up to 30 pounds with or without reasonable accommodation.
Preferred Qualifications
  • Cross-Training: Cross-trained in all functions of a barista through previous experience.
  • Professional Development: Demonstrated commitment to professional development, such as participation in Customer Relations Certificate or Leadership Intensive.
About Campus Enterprises

Campus Enterprises is a division of NC State University, providing retail and hospitality services to the university community. We are committed to delivering exceptional customer service, value, and enrichment of the student experience in support of academic success.