E-commerce Supply Chain Coordinator

2 weeks ago


New York, New York, United States tarte cosmetics Full time
About Tarte Cosmetics:

Tarte Cosmetics is a prominent player in the beauty sector, committed to delivering exceptional products to our clientele. Our workforce thrives on creativity, innovation, and a pursuit of excellence.

Position: E-commerce Supply Chain Coordinator

Job Overview:

As an E-commerce Supply Chain Coordinator, you will play a crucial role in ensuring the smooth operation of our online order fulfillment process.

Key Responsibilities:

  • Oversee daily online order processing, working closely with Customer Support and third-party logistics (3PL) to address any outstanding orders and shipping challenges.
  • Lead initiatives related to the 3PL, website functionality, and order management systems.
  • Organize and implement special online sales events in collaboration with warehouse and operations teams.
  • Evaluate the online order workflow and pinpoint areas for improvement.
  • Monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure compliance with partners.
  • Engage in cross-departmental collaboration to meet business objectives.
  • Provide consistent updates on order statuses to relevant parties.
  • Coordinate with international fulfillment partners to enhance the order transfer process.
  • Build and maintain partnerships to improve customer experience.
  • Work in a hybrid model, balancing time between remote work and headquarters.
  • Occasionally travel to our logistics facility.

Qualifications:

  • Minimum of 2 years in Business Administration, Customer Service, or Supply Chain roles.
  • Bachelor's degree or equivalent experience.
  • Experience in e-commerce is preferred.
  • Familiarity with various e-commerce platforms is advantageous.
  • Knowledge of shipping carriers and international logistics is a plus.
  • Strong analytical skills and ability to manage multiple tasks effectively.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Excel.

Benefits:

  • Competitive salary range: $62,500 - $65,000.
  • Comprehensive benefits package.
  • Flexible work arrangements.
  • Employee discounts and team-building activities.
  • Supportive and collaborative workplace culture.


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