E-commerce Supply Chain Coordinator
2 weeks ago
Tarte Cosmetics is a prominent player in the beauty sector, committed to delivering exceptional products to our clientele. Our workforce thrives on creativity, innovation, and a pursuit of excellence.
Position: E-commerce Supply Chain CoordinatorJob Overview:
As an E-commerce Supply Chain Coordinator, you will play a crucial role in ensuring the smooth operation of our online order fulfillment process.
Key Responsibilities:
- Oversee daily online order processing, working closely with Customer Support and third-party logistics (3PL) to address any outstanding orders and shipping challenges.
- Lead initiatives related to the 3PL, website functionality, and order management systems.
- Organize and implement special online sales events in collaboration with warehouse and operations teams.
- Evaluate the online order workflow and pinpoint areas for improvement.
- Monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure compliance with partners.
- Engage in cross-departmental collaboration to meet business objectives.
- Provide consistent updates on order statuses to relevant parties.
- Coordinate with international fulfillment partners to enhance the order transfer process.
- Build and maintain partnerships to improve customer experience.
- Work in a hybrid model, balancing time between remote work and headquarters.
- Occasionally travel to our logistics facility.
Qualifications:
- Minimum of 2 years in Business Administration, Customer Service, or Supply Chain roles.
- Bachelor's degree or equivalent experience.
- Experience in e-commerce is preferred.
- Familiarity with various e-commerce platforms is advantageous.
- Knowledge of shipping carriers and international logistics is a plus.
- Strong analytical skills and ability to manage multiple tasks effectively.
- Excellent communication and customer service skills.
- Proficient in Microsoft Excel.
Benefits:
- Competitive salary range: $62,500 - $65,000.
- Comprehensive benefits package.
- Flexible work arrangements.
- Employee discounts and team-building activities.
- Supportive and collaborative workplace culture.
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