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TSA Customer Service Representative

2 months ago

West Hartford, Connecticut, United States Staples Full time

Role Overview

As a Customer Service Representative for TSA Precheck, you will play a critical role in helping our customers navigate the enrollment process for TSA Precheck. You will be responsible for providing exceptional customer service, answering questions, and addressing concerns in a professional and courteous manner.

Key Responsibilities

  • Provide customer service to customers in our retail locations
  • Assist customers with the TSA Precheck enrollment process
  • Answer questions and address concerns related to TSA Precheck
  • Work collaboratively with the team to achieve sales and customer satisfaction goals

Requirements

  • Excellent customer service skills
  • Ability to work in a fast-paced retail environment
  • Strong communication and problem-solving skills
  • Ability to work collaboratively as part of a team

About Staples Connect

Staples Connect is a retail company that focuses on providing exceptional customer service and creating a positive shopping experience for our customers. We are committed to empowering our employees to learn, grow, and deliver outstanding results.