Medical Office Coordinator

2 weeks ago


Farmington, Michigan, United States Beaumont Urgent Care Full time
{"title": "Patient Service Representative", "description": "

At Beaumont Urgent Care, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As the first point of contact between patients and clinical staff, this role plays a vital role in ensuring a positive experience for our patients.

Key Responsibilities:
  • Greet patients and provide instructions in a polite and professional manner
  • Analyze health insurance benefits and verify eligibility
  • Collect co-pays and balances, and perform various front office duties
  • Maintain the readiness of the reception area and perform clerical tasks
  • Determine and collect each patient's financial responsibility
  • Assist the practice manager and other staff as required
  • Provide overall support for Physicians and office operations
  • Obtain and document patient history
  • Understand and enforce standard healthcare regulatory requirements
  • Collect and maintain all patient and business documents while maintaining confidentiality
Requirements:
  • High school diploma or equivalent
  • At least one year experience in a medical office or emergency room setting
  • Urgent care experience preferred, but not required
  • Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays
  • Experience with insurance eligibility and co-pay determination
", "lang_code": "en-US"}

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