Ambulatory Services Representative, Oncology Clinics
4 weeks ago
At UMass Memorial Health, we're committed to delivering exceptional patient care and academic excellence. As an Ambulatory Services Representative, you'll play a vital role in our Oncology Clinics, working closely with patients, families, and healthcare teams to provide compassionate and personalized care.
Key Responsibilities:
- Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
- Confirms and verifies patient demographic and insurance information.
- May collect co-payments from patients upon arrival.
- Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
- Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
Requirements:
- High School Diploma.
- 3 years of related experience, or Associate's or Bachelor's degree.
Preferred Qualifications:
- Associate's or Bachelor's degree.
- Knowledge of business office procedures and medical terminology/procedures preferred.
We're an equal opportunity and affirmative action employer, committed to creating a diverse and inclusive work environment. If you share our Standards of Respect and are passionate about delivering exceptional patient care, we encourage you to apply.
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Marlborough, Massachusetts, United States U Mass Memorial Health Full timeAt UMass Memorial Health, we are committed to providing exceptional patient care and academic excellence. As an Ambulatory Services Representative, you will play a vital role in ensuring the smooth operation of our oncology department. Your responsibilities will include greeting visitors and patients, verifying patient demographic and insurance information,...
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