Patient Experience Specialist

7 days ago


Dallas, Texas, United States Bare Dermatology Full time
Job Overview

Bare Dermatology is a dynamic and innovative dermatology practice seeking a highly skilled and customer-focused Front Office Staff Member to join our team. As a key member of our front office team, you will play a vital role in delivering exceptional patient experiences and supporting the growth and success of our practice.

Key Responsibilities
  • Patient Communication: Provide outstanding phone and in-person communication with patients, answering questions, and addressing concerns in a professional and empathetic manner.
  • Scheduling and Coordination: Efficiently manage patient schedules, appointments, and procedures, ensuring seamless communication with our medical team.
  • Administrative Support: Provide administrative support to our medical team, including data entry, inventory management, and supply ordering.
  • Customer Service: Deliver exceptional customer service, ensuring patients feel valued, respected, and informed throughout their experience with our practice.
  • Team Collaboration: Work collaboratively with our front office team to achieve shared goals and objectives, promoting a positive and supportive work environment.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: 2+ years of experience in a medical office setting, preferably in dermatology; experience with Modernizing Medicine Practice Management System a plus.
  • Skills: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; proficiency in Microsoft Office and Practice Management Software.
Benefits
  • Competitive Compensation: $15-$23 per hour, depending on experience.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance, employee discount, flexible schedule, paid time off, and professional development assistance.


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