Desktop Support Specialist

1 week ago


California, United States Atlas Search Full time

This role is with a top financial firm, where you will be responsible for providing end-user support for firm-approved applications using various methods.

Key Responsibilities:

  • Provide technical assistance to end-users for hardware, software, and application issues.
  • Maintain and troubleshoot PC equipment and peripherals, including virus scanning.
  • Collaborate with the local Technology team for installations, training, and support.
  • Configure and deploy desktops, notebooks, printers for optimal performance.
  • Provide audio/visual support for onsite and offsite events.
  • Assist in configuring and deploying Apple DEP devices and personal mobile devices.

Requirements:

  • Bachelor's degree in Computer Science or Information Systems preferred.
  • 2 years of technology support experience with PC hardware/software.
  • 2 years of experience with notebook computers, preferably Lenovo.
  • Experience with remote communications hardware and technical documentation.


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