Front Desk Associate with CAD Skills

3 weeks ago


Azusa, California, United States ResourceMFG Full time

About Our Team: At ResourceMFG, we're passionate about delivering exceptional customer experiences and building strong relationships with our clients. We're looking for a dedicated Front Desk Associate to join our team.

Job Description: As a Front Desk Associate, you will be responsible for managing incoming calls, emails, and customer requests. You will also provide support with CAD drawings and technical specifications as needed.

Key Responsibilities:

  • Answer multi-line phone calls and respond to customer inquiries
  • Use computers to access and update customer information
  • Collaborate with internal teams to resolve customer issues
  • Stay up-to-date on product knowledge and industry trends

Requirements:

  • High School diploma required
  • 1-3 years of Customer Service experience (desired)
  • CAD software skills (essential)
  • Strong Microsoft Office Suite skills
  • Basic computer skills
  • Ability to work independently and prioritize tasks effectively

What We Offer: Competitive salary ($18-$20/hour), medical benefits, paid time off, and opportunities for professional growth and development.


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