Customer Support Associate

3 weeks ago


Azusa, California, United States ResourceMFG Full time

About Us: ResourceMFG is committed to delivering exceptional customer service and innovative solutions in the manufacturing industry. We value teamwork, integrity, and professionalism.

Job Summary: We're looking for a skilled Customer Support Associate to join our team. The ideal candidate will have prior customer service experience and strong technical skills.

Responsibilities:

  • Deliver top-notch customer service via phone and email
  • Utilize CAD software to support clients and provide detailed information
  • Collaborate with internal teams to resolve customer issues
  • Stay up-to-date on product knowledge and industry trends

Requirements:

  • High School diploma required
  • 1-3 years of Customer Service experience (desired)
  • CAD software skills (essential)
  • Strong Microsoft Office Suite skills
  • Basic computer skills
  • Ability to work independently and prioritize tasks effectively

What We Offer: Competitive salary ($18-$20/hour), medical benefits, paid time off, and opportunities for professional growth and development.


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