Customer Support Associate
3 weeks ago
About Us: ResourceMFG is committed to delivering exceptional customer service and innovative solutions in the manufacturing industry. We value teamwork, integrity, and professionalism.
Job Summary: We're looking for a skilled Customer Support Associate to join our team. The ideal candidate will have prior customer service experience and strong technical skills.
Responsibilities:
- Deliver top-notch customer service via phone and email
- Utilize CAD software to support clients and provide detailed information
- Collaborate with internal teams to resolve customer issues
- Stay up-to-date on product knowledge and industry trends
Requirements:
- High School diploma required
- 1-3 years of Customer Service experience (desired)
- CAD software skills (essential)
- Strong Microsoft Office Suite skills
- Basic computer skills
- Ability to work independently and prioritize tasks effectively
What We Offer: Competitive salary ($18-$20/hour), medical benefits, paid time off, and opportunities for professional growth and development.
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