Cantonese Funeral Arranger/Funerl Director

3 weeks ago


Daly City, California, United States Cypress Lawn Full time
Job Summary

Cypress Lawn is seeking a compassionate and bilingual individual fluent in Chinese (Mandarin and/or Cantonese) to provide support and guidance to Chinese-speaking families during their most difficult moments.

Key Responsibilities:

  • Arrange, conduct, and direct funeral and memorial ceremonies, prayer vigils, and visitations, ensuring that all events are carried out in a professional, organized, and compassionate manner.
  • Prepare and complete all necessary documentation related to services, cremations, maintenance, and data entry tasks, including those in Chinese.
  • Assist with the processing and filing of death certificates, interment/cremation permits, obituaries, and memorial tributes, specifically for Chinese-speaking families.
  • Aid in the direction of public events, chapel and church services, and cemetery activities, especially those serving the Chinese community.
  • Work closely with other departments to ensure that all guest needs are met and any issues are promptly resolved.
  • Ensure adherence to all applicable professional, municipal, state, and federal regulations and licensing requirements.

Requirements:

  • Language Skills: Fluency in Chinese (Mandarin and/or Cantonese) is required, with the ability to speak, read, and type in Chinese.
  • Education: High School diploma or GED required.
  • Experience: Previous experience in a professional customer service role is highly preferred.
  • Skills: Proficient in computer use, with the ability to manage multiple tasks and work efficiently under pressure. Strong listening skills and the ability to connect with individuals from diverse backgrounds are essential.
  • Physical Requirements: Ability to lift up to 20 lbs. and work on weekends as needed.


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