Family Service Representative

4 weeks ago


National City, California, United States La Vista Memorial Park Full time
Job Opportunity

We are seeking a highly skilled and compassionate Family Service Advisor to join our team at La Vista Memorial Park.

As a Family Service Advisor, you will play a vital role in guiding families through the process of cemetery planning, generating leads to set up appointments, and providing exceptional customer service.

Key Responsibilities:

  • Meet with families to discuss their needs and preferences
  • Assist with cemetery-related calls and walk-ins
  • Provide price information and answer questions about scheduled services
  • Guide families through the funeral and cemetery process
  • Attend seminars and community events to educate the public about pre-arranging funeral and cemetery services

Requirements:

  • 3+ years of sales experience
  • 1+ year in the funeral industry (training available)
  • Excellent customer service skills
  • Strong communication skills
  • Ability to deal with others' emotions

Benefits:

  • Paid vacation and sick time
  • Commissions: potential to earn $100,000 or more per year

La Vista Memorial Park is a family-owned and operated memorial park with a proud heritage of serving San Diego families since 1868. We are committed to putting families first and providing exceptional service.



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