HRSG Technical Support Specialist
4 days ago
We are seeking a highly skilled HRSG Technical Support Specialist to join our Aftermarket Team at Nooter/Eriksen Inc. in Fenton, MO.
Job Summary:The successful candidate will provide technical support and expertise to our customers for existing Heat Recovery Steam Generators (HRSGs) and Industrial Power Boilers. This role will involve developing professional relationships with plant personnel, acquiring technical knowledge of assigned plants, and ensuring that our customers receive prompt and knowledgeable responses to their service calls.
Key Responsibilities:- Develop Aftermarket project activity by building professional relationships with plant personnel and acquiring technical knowledge of assigned plants.
- Handle all service calls from assigned plants and ensure that each plant receives prompt, knowledgeable, and applicable responses from Nooter/Eriksen.
- Quote and manage projects regarding the sale of parts, engineering services, and inspection services.
- Assist with the review of work assigned to and completed by Aftermarket Engineers.
- Negotiate pricing and delivery requirements for spare parts with suppliers and work with the Aftermarket team to decide how to best provide resources to plant personnel.
- At least three (3) years of experience in a position requiring mechanical skills, strong understanding of engineering fundamentals, and reading/analyzing technical drawings.
- Strong problem-solving and critical thinking skills, excellent customer service skills, and the ability to work both independently and with a team.
- Proficiency in English and the ability to read, write, problem solve, make quick decisions, interpret data, and analyze results.
- Occasional travel to plants will be required, estimated at 20-25% of the time.
Nooter/Eriksen provides a full benefits package, including a 401(K) with employer match and annual non-elective contribution, medical with employer contribution toward the HSA, dental, and short-term disability coverage. We also offer vision, fitness reimbursement, and a flexible work schedule including the option of half-day Fridays year-round.
We pride ourselves on our collaborative environment where employees are empowered to advance their career, explore career paths, and grow personally and professionally.
Nooter/Eriksen is committed to creating and maintaining an environment in which all employees feel valued, included, safe, and empowered to do their best work. We are proud to be an equal opportunity workplace and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pre-employment drug screen and background check required.
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