Technical Support Specialist
7 days ago
We are seeking a skilled Technical Support Specialist to join our team at ApTask. As a leading global provider of workforce solutions and talent acquisition services, we are dedicated to shaping the future of work.
Key Responsibilities- Provide on-site client-facing support for the installation, servicing, and repairing of systems.
- Conduct quality checks on the operational status of system equipment before deployment.
- Resolve customer issues related to hardware installation, repair, upgrade, and maintenance.
- Ensure issues are referred to the appropriate personnel/service areas for follow-up, testing, and troubleshooting.
- 3+ years of field support experience.
- Hardware/software installation, support, and troubleshooting expertise.
- Experience with Windows 10 and MS Office/OS365.
- Configuring new PCs/notebooks via SCCM imaging.
- Ticket management experience.
- iOS device familiarity.
- Lift and carry up to 40lbs.
This is a non-benefitted position, except for those mandated under state or federal law. ApTask offers subsidized insurance coverage to our employees.
We are an African American-owned and Veteran-certified company, dedicated to excellence, collaboration, and innovation. As a member of our team, you will have the opportunity to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.
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