Ocean Freight Export Manager

3 weeks ago

Chicago, Illinois, United States DHL Global Forwarding Full time

Job Title: Ocean Freight Export Manager

Job Summary:

We are seeking an experienced Ocean Freight Export Manager to join our team at DHL Global Forwarding. As a key member of our operations team, you will be responsible for the end-to-end performance and profitability of our local Ocean Export Operations Team.

Key Responsibilities:

  • Manage, oversee, and perform managerial tasks to direct and control activities performed to effectively manage the end-to-end Ocean Freight Export processes.
  • Serve as the escalation contact for customer's Ocean Freight export shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction.
  • Assume responsibility for good working practices, safety, and security for customer shipments and staff.
  • Collaborate with internal customers (Ocean Gateway, Trucking, and Handling etc.) for seamless customer service and improve process flows; engage with sales to grow business by participating in sales meetings and customer calls.
  • Review and manage month-end reports, review P/L, open Accounts Payables Accounts Receivables; escalates carrier performance issues when required with the US Ocean Freight Product team.

Requirements:

  • 4+ years of experience with Freight Forwarding experience required, strong preference for Ocean Export experience.
  • 3+ years of supervisory/leadership experience strongly preferred.
  • Basic knowledge of Cargo Wise system is preferred.
  • Demonstrated leadership ability to include driving KPIs, employee engagement/team building. Strong ability to develop, coach, train, and mentor staff to success.
  • Exceptional communication skills (verbal, written, and presentations).
  • Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook).
  • BA/BS preferred.

Benefits:

  • Total Compensation Package: We offer a competitive base salary.
  • 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
  • Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
  • Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
  • Vision: Optional coverage for eye exams, frames, and contact lenses.
  • Dental: Optional coverage for preventative, major, and basic dental services.
  • Holiday/Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

Why join DHL Global Forwarding?

We are part of the DHL Group, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at

DHL Global Forwarding has been recognized externally as a Top Employer and a Great Place to Work.

Why does this matter to you?

  • It means that when you partner with DHL Global Forwarding, you're working with an ethical and socially responsible company.
  • We believe that when people love to come to work, they give more, try harder for their customers, and are proud of the service they give.
  • And that's why external organizations have granted us different accolades for our people practices.

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.

Our Purpose: We connect people, improving their lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

At DHL Global Forwarding, we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

#LI-RL2

Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations. DHL Global Forwarding

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