Customer Service Representative

7 days ago


Fremont, California, United States Fremont Chevrolet Full time
About the Role

Fremont Chevrolet is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, ensuring a positive dealership experience, and contributing to the overall success of our business.

Responsibilities
  • Customer Service: Greet and assist customers in a professional and friendly manner, responding to their inquiries and resolving any issues in a timely and efficient manner.
  • Sales and Service Support: Assist customers with purchasing decisions, provide information on vehicle features and benefits, and support the sales and service teams in achieving their goals.
  • Administrative Tasks: Perform administrative duties such as data entry, filing, and other tasks as assigned by management.
  • Team Collaboration: Work collaboratively with the sales and service teams to achieve dealership goals and objectives.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Customer Focus: Demonstrate a strong customer focus, with a commitment to providing exceptional customer service and ensuring customer satisfaction.
  • Team Player: Be a team player, with the ability to work collaboratively with others to achieve dealership goals and objectives.
  • Organizational Skills: Possess strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
What We Offer
  • Competitive Compensation: A competitive salary and commission structure.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.


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