Customer Service Representative

4 days ago


Fremont, California, United States Fremont Chevrolet Full time
Job Summary

Fremont Chevrolet is seeking a highly motivated and customer-focused individual to join our team as a Cashier/Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, handling cash transactions, and assisting with scheduling and confirming service appointments.

Key Responsibilities
  • Customer Service: Greet and assist customers in a professional and friendly manner, responding to their inquiries and resolving any issues in a timely and efficient manner.
  • Cash Handling: Process cash transactions, handle customer payments, and maintain accurate records of sales and transactions.
  • Scheduling and Confirmation: Assist with scheduling and confirming service appointments, ensuring that customers are informed of their appointment details and any necessary follow-up actions.
  • Team Collaboration: Work closely with other team members to ensure seamless communication and coordination of customer service and sales efforts.
Requirements
  • Excellent Communication Skills: Possess excellent listening and communication skills, with the ability to effectively interact with customers and colleagues.
  • Professional Appearance: Maintain a professional appearance and demeanor, adhering to company standards and expectations.
  • Team Player: Demonstrate a strong team player attitude, willing to assist and support colleagues as needed.
  • Valid Driver's License: Possess a valid driver's license and a clean driving record.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on customer service and sales excellence.


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