Customer Service Lead

3 days ago


Tucson, Arizona, United States Burlington Full time
Customer Service Lead Job Description

Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for inspiring and motivating others? We're seeking a skilled Customer Service Lead to join our team at Burlington Stores, Inc.

Key Responsibilities:

  • Model company core values and lead by example, ensuring a customer-first focus and delivering a consistently great experience to all customers.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.
  • Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:

  • Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
  • Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

What We Offer:

  • A competitive wage of $15.35 per hour.
  • Flexible hours and an associate discount.
  • Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
  • Up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

About Burlington:

We're a rapidly growing brand that provides a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together, making a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.


  • Customer Service Lead

    2 weeks ago


    Tucson, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.Key Responsibilities:Provide prompt and courteous customer...

  • Customer Service Lead

    4 weeks ago


    Tucson, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.Key...

  • Customer Service Lead

    3 weeks ago


    Tucson, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.Key...

  • Customer Service Lead

    4 weeks ago


    Tucson, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for our customers.Key...

  • Customer Service Lead

    4 weeks ago


    Tucson, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all...

  • Customer Service Lead

    3 weeks ago


    Tucson, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all...

  • Customer Service Lead

    2 weeks ago


    Tucson, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.Key...


  • Tucson, Arizona, United States University of Arizona Full time

    Customer Service LeadWe are seeking a highly skilled Customer Service Lead to join our team at the University of Arizona. As a key member of our team, you will play a vital role in supporting students, parents, and staff with meal plan questions and transactions.Key Responsibilities:Lead and train a team of student workers to provide exceptional customer...


  • Tucson, Arizona, United States University of Arizona Full time

    Customer Service Lead - Meal PlansWe are seeking a highly skilled and experienced Customer Service Lead to join our team at the University of Arizona. As a key member of our student services team, you will play a vital role in supporting students, parents, and staff with meal plan questions and transactions.Key Responsibilities:Lead and train a team of...

  • Customer Service Lead

    11 hours ago


    Tucson, Arizona, United States University of Arizona Full time

    Key Responsibilities: Provide exceptional customer service to students, parents, and staff with meal plan questions and transactions. Lead and train a team of student workers to ensure seamless customer experience. Collaborate with the operations team to resolve meal plan-related issues. Develop and implement strategies to improve customer satisfaction and...


  • Tucson, Arizona, United States MOD Pizza Full time

    MOD Pizza is a movement that believes in creating a world that works for and includes everyone. We're looking for a Customer Service Lead to join our team and help us deliver amazing pizzas and salads to our guests with radical style and personalization. As a leader, you'll set the example of what it means to serve and create a place and platform where...


  • Tucson, Arizona, United States LPT Retail Management Services Full time

    Job Details Job Title: Lead CSR Job Location: LPT 1320 TTT - TUCSON, AZ Job Category: Retail Job Description: We are seeking a highly skilled and experienced Lead Customer Service Representative to join our team at LPT Retail Management Services. As a Lead CSR, you will be responsible for providing exceptional customer service, ensuring a positive...


  • Tucson, Arizona, United States Dunn-Edwards Full time

    About Dunn-EdwardsDunn-Edwards is a leading paint manufacturer that prides itself on delivering high-quality products and exceptional customer service. With a rich history spanning over 90 years, our company has grown from a small family business to a respected industry leader.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...


  • Tucson, Arizona, United States Dunn-Edwards Full time

    Customer Service Lead Job DescriptionAbout the Role:The Customer Service Lead at Dunn-Edwards is a key member of our store management team, responsible for delivering exceptional customer experiences and ensuring seamless store operations during scheduled shifts.Key Responsibilities:Model outstanding customer service and selling skills to create a...


  • Tucson, Arizona, United States Planet Professional Full time

    Bilingual Customer Service SupervisorWe are seeking an experienced Bilingual Customer Service Supervisor to lead a team of customer service agents in an on-site environment. The ideal candidate will have a proven track record of supervising agents in a call center/contact center environment and possess excellent communication skills.Key...


  • Tucson, Arizona, United States BRAKEmax Tire & Service Centers Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Service Advisor to join our team at BRAKEmax Tire & Service Centers. As a Sales and Service Advisor, you will play a critical role in providing exceptional customer service and promoting our products and services.Key ResponsibilitiesCustomer Service: Promptly greet customers in a...


  • Tucson, Arizona, United States Lead Health Full time

    Unlock Your Potential as a Travel Nurse RNWe're seeking a skilled and dedicated Travel RN to join our team at Lead Healthstaff. As a Travel Nurse RN, you'll have the opportunity to make a positive impact on patient care while enjoying a high-paying and flexible lifestyle.About the PositionThis Travel RN position is for a Progressive Care Unit Registered...


  • Tucson, Arizona, United States TireHub Full time

    About the RoleThe Customer Service Specialist plays a vital role in developing and maintaining customer relationships, delivering exceptional customer service through inbound and outbound customer interactions. This position reports to the Customer Service Lead and is responsible for managing incoming customer calls, elevating unresolved customer issues to...


  • Tucson, Arizona, United States Chapman Volkswagen Tucson Full time

    Customer Care Specialist Business DevelopmentChapman Volkswagen of Tucson is seeking a highly motivated and customer-focused individual to join our business development team. As a Customer Care Specialist, you will play a key role in building strong relationships with customers and driving sales growth.Key Responsibilities:Utilize CRM tracking system to...


  • Tucson, Arizona, United States Pls Financial Services, Inc. Full time

    Customer Service RepresentativeAt PLS Financial Services, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer...