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Customer Service Lead
2 months ago
Circle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for our customers.
Key Responsibilities:- Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner.
- Assist in the training and development of new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed in their roles.
- Perform shift supervision, ensuring that all store operations are running smoothly and efficiently.
- Complete all store merchandise build-to's, ensuring that our shelves are fully stocked and our customers have access to the products they need.
- Receive and verify vendor deliveries, ensuring that all products are received in good condition and accurately accounted for.
We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service and leading a high-performing team. If you have a strong work ethic, excellent communication skills, and a commitment to excellence, we encourage you to apply for this exciting opportunity.
