Customer Service Lead, AZ

4 weeks ago


Tucson, Arizona, United States Dunn-Edwards Full time
About Dunn-Edwards

Dunn-Edwards is a leading paint manufacturer that prides itself on delivering high-quality products and exceptional customer service. With a rich history spanning over 90 years, our company has grown from a small family business to a respected industry leader.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Lead to join our team. As a key member of our store operations team, you will be responsible for ensuring a seamless shopping experience for our guests and executing store operations during scheduled shifts.

Key Responsibilities
  • Model outstanding customer service and selling skills to deliver exceptional guest experiences
  • Allocate staff and resources to maintain a well-stocked sales floor and organized stock areas
  • Build trusted partnerships with our painting professionals to drive sales and customer satisfaction
  • Process transactions and provide expert advice to customers via phone and in-person
  • Uphold Dunn-Edwards' store vision of fast and reliable service
Requirements
  • Four years of high school with diploma or GED equivalent
  • Previous experience in a shift supervisory role is a plus
  • Ability to read and interpret documents, write routine reports, and communicate effectively
  • Valid driver's license required
Benefits
  • Health insurance, dental insurance, vision insurance, and 401(k) program with company match
  • Vacation and holiday pay, paid sick time, and tuition assistance program

Dunn-Edwards is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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