Customer Success Specialist

3 weeks ago


Charlotte, North Carolina, United States DMA, Inc. Full time
About the Role

As a Customer Success Specialist at DMA, Inc., you will play a critical role in ensuring that our customers receive exceptional service and support. You will be responsible for building relationships with customers, understanding their needs, and providing tailored solutions to meet those needs.

The ideal candidate will have excellent communication and interpersonal skills, as well as a strong passion for customer success. If you are a motivated individual who is eager to learn and grow with our company, we encourage you to apply for this exciting opportunity.

Salary: $45,000 - $65,000 per year, depending on experience

Key Responsibilities
  • BUILD STRONG RELATIONSHIPS WITH CUSTOMERS TO UNDERSTAND THEIR NEEDS AND PROVIDE TAILORED SOLUTIONS
  • PROVIDE EXCEPTIONAL CUSTOMER SERVICE AND SUPPORT TO ENSURE CLIENT SATISFACTION
  • WORK CLOSELY WITH THE SALES TEAM TO MEET AND EXCEED SALES TARGETS
What We Offer
  • COMPETITIVE SALARY AND COMMISSION STRUCTURE
  • ADVANCEMENT OPPORTUNITIES BASED ON PERFORMANCE
  • FULL TRAINING AND DEVELOPMENT PROGRAM
  • GAS REIMBURSEMENT AND CELL PHONE BILL REIMBURSEMENT

At DMA, Inc., we offer a dynamic and supportive work environment that is perfect for individuals who are looking to build a successful career in customer success.



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