Customer Service Specialist

7 days ago


Charlotte, North Carolina, United States Insight Global Full time
Job Summary

We are looking for a highly skilled Billing Specialist to join our team at Insight Global. The successful candidate will have a strong background in customer service, data entry, and logistics. In this role, you will be responsible for resolving open tasks, communicating with customers, and maintaining accurate records.

Key Responsibilities
  1. Resolving open tasks through effective communication and problem-solving skills
  2. Ensuring accurate and timely data entry for customer freight bills
  3. Maintaining high levels of customer satisfaction and quality service
  4. Developing a strong understanding of internal technologies and processes
  5. Communicating effectively with internal departments to resolve order problems
Requirements and Qualifications
  • Associate's degree in business or transportation/logistics
  • 1-2 years of experience in a billing specialist role
  • Excellent communication and problem-solving skills
  • Ability to work accurately and efficiently in a fast-paced environment
What We Offer

Insight Global offers a competitive salary of $60,000 - $75,000 per year, depending on experience. We also provide a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. Our company is committed to creating a diverse and inclusive work environment where everyone feels valued and supported.



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