Customer Service Specialist
7 days ago
We are looking for a highly skilled Billing Specialist to join our team at Insight Global. The successful candidate will have a strong background in customer service, data entry, and logistics. In this role, you will be responsible for resolving open tasks, communicating with customers, and maintaining accurate records.
Key Responsibilities- Resolving open tasks through effective communication and problem-solving skills
- Ensuring accurate and timely data entry for customer freight bills
- Maintaining high levels of customer satisfaction and quality service
- Developing a strong understanding of internal technologies and processes
- Communicating effectively with internal departments to resolve order problems
- Associate's degree in business or transportation/logistics
- 1-2 years of experience in a billing specialist role
- Excellent communication and problem-solving skills
- Ability to work accurately and efficiently in a fast-paced environment
Insight Global offers a competitive salary of $60,000 - $75,000 per year, depending on experience. We also provide a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. Our company is committed to creating a diverse and inclusive work environment where everyone feels valued and supported.
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