Retail Customer Support Coordinator

2 weeks ago


Norfolk, Virginia, United States Harris Teeter Supermarkets, Inc. Full time
Position Overview:

As a Customer Service Operations Supervisor, you will play a crucial role in overseeing the daily activities of our Customer Service Department. Your leadership will ensure that our team of associates, including cashiers, baggers, and customer service clerks, operates efficiently and effectively.

Key Responsibilities:
  • Lead and manage a team of up to 120 associates within the Customer Service Department.
  • Collaborate with the Department Manager to provide strategic direction and coordination for departmental operations.
  • Support management in delivering exceptional service in a dynamic retail environment.
  • Maintain high standards of customer satisfaction through effective team supervision and support.
Qualifications:

The ideal candidate will possess strong leadership skills, a commitment to customer service excellence, and the ability to thrive in a fast-paced setting.



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