Financial Services Branch Leader
2 weeks ago
At North Central Area Credit Union, we are committed to delivering outstanding financial solutions and promoting community development. As a member-centric financial organization, we emphasize tailored service, innovative offerings, and cultivating enduring relationships with our members. We are in search of a proactive and seasoned Financial Services Branch Leader to guide our team and enhance the performance of our Houghton Lake Branch.
Position Summary:
The Financial Services Branch Leader will oversee all facets of branch operations, including team management, member engagement, financial outcomes, and community involvement. The ideal candidate will exhibit exceptional leadership and mentoring abilities, a dedication to member satisfaction, and a zeal for assisting members in reaching their financial aspirations.
Core Responsibilities:
- Leadership & Team Development: Inspire, coach, and empower branch personnel to attain high performance and superior member service. Conduct regular performance assessments and offer coaching and growth opportunities.
- Operational Management: Supervise daily branch activities, ensuring adherence to credit union policies and procedures, along with regulatory standards.
- Financial Oversight: Evaluate and enhance branch financial results, including achieving sales targets, managing budgets, and optimizing profitability.
- Member Engagement: Cultivate a positive member experience by addressing inquiries, resolving challenges, and ensuring high satisfaction levels. Promote and cross-sell credit union products and services.
- Community Involvement: Act as a representative of the credit union within the community, establishing connections with local businesses and organizations. Develop and execute strategies to boost branch visibility and community participation.
- Risk Management: Ensure branch security, operational integrity, and compliance with all risk management protocols.
- Education: A Bachelor's degree in Business Administration, Finance, or a related discipline is preferred. Equivalent professional experience may be considered.
- Experience: A minimum of 3-5 years in branch management or a comparable leadership role within a financial services context is preferred. Familiarity with credit union policies and procedures is essential.
- Skills: Strong leadership, organizational, and interpersonal abilities. Proficiency in financial management, sales strategies, and customer service. Capability to analyze and interpret financial data.
Why Choose Us?
- Competitive salary and benefits package
- Opportunities for professional development and career advancement
- Supportive and inclusive workplace culture
- Strong emphasis on work-life balance
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Financial Services Branch Leader
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Houghton Lake, Michigan, United States North Central Area Credit Union Full timeJob Type: Full-time Overview:At North Central Area Credit Union, we are committed to delivering outstanding financial solutions and promoting community development. As a member-centric institution, we emphasize tailored service, creative solutions, and nurturing enduring relationships with our members. We are on the lookout for a skilled and motivated Branch...
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Financial Services Branch Leader
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