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Retail Associate

2 months ago

Houghton, Michigan, United States Forever Resorts Full time

Position Overview

The Store Operations Clerk plays a vital role in delivering exceptional customer service while maintaining an organized and well-stocked retail environment.

Key Responsibilities:

  • Welcome and assist customers, ensuring a pleasant shopping experience.
  • Manage sales transactions accurately using cash registers and payment processing systems.
  • Provide knowledgeable responses to customer inquiries regarding products and services.
  • Handle customer feedback and resolve issues in a professional manner.
  • Support inventory management through receiving, stocking, and presenting merchandise effectively.
  • Maintain cleanliness and organization of the sales area at all times.
  • Adhere to opening and closing procedures and ensure security protocols are followed.
  • Communicate any store-related concerns or needs to management promptly.
  • Engage in deep cleaning tasks as assigned to uphold store standards.
  • Participate in training programs to enhance product knowledge and customer service skills.
  • Assist in various departments as required, demonstrating flexibility and teamwork.

Qualifications:

  • Strong communication skills, both written and verbal.
  • Proficient in cash handling and financial transactions.
  • Ability to learn and apply company policies and procedures.
  • Self-motivated with the capability to work independently.
  • Experience in retail or customer service is preferred.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Capability to lift and carry items weighing up to 50 pounds.
  • Manual dexterity for handling cash and operating equipment.

Education:

A high school diploma or equivalent is preferred, along with relevant experience in retail or customer service settings.

Additional Information:

Forever Resorts is committed to providing equal employment opportunities and fostering a diverse workplace.