Dining Experience Coordinator
2 days ago
Work with Purpose
At Five Star Senior Living, our team members are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.
The Opportunity
The Dining Experience Coordinator is part of the Culinary Team and provides exceptional dining experiences for our residents by delivering courteous and efficient service.
Key Responsibilities
- Takes resident(s) meal orders and serves meals correctly and efficiently
- Provides exceptional customer service while engaging with coworkers and residents
- Brings a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed
- Delivers meals, food and drinks to residents and their guests with efficiency and professionalism
- Cleans and resets areas of the community, within dining areas, food service areas, and within residents' rooms
- Engages with residents and others in the community with charm, professionalism, respect, and a bright personality
- Maintains a working knowledge of all menu items, preparation, time, ingredients and method of presentation
- Relays messaging from residents to the kitchen about dining needs, food preferences and orders, and special requests
- Uses technology, such as a Point of Sale, to provide clear communication between residents and the kitchen
Requirements
- Must be a minimum of sixteen (16) years of age
- Must possess, at a minimum, a 10th grade education, have completed a similar educational level or have sufficient work experience to meet the position's requirements
- 1-year experience as a server/waiter, or in a similar food service environment
- Working knowledge of health and safety policies and procedures
- Freedom from illegal use of drugs
- Freedom from use and effects of use of drugs and alcohol in the workplace
- Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position
- Demonstrates effective time management skills
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