Agent Oversight Compliance Manager

2 weeks ago


Miami, Florida, United States Intermex Wire Transfer Full time
Position Overview

Company Overview:

Intermex Wire Transfer (NASDAQ: IMXI) is a leading fintech organization that focuses on wire transfer services and financial solutions tailored for underserved communities. Established in 1994, we have consistently been at the forefront of the money transfer sector, facilitating connections for individuals with their loved ones and communities. Our extensive network of retail partners and user-friendly online transfer options guarantees that our clients' funds reach their intended destinations promptly and securely. At Intermex, we prioritize consumer savings while addressing their essential needs.

Key Responsibilities:

  • Provide guidance and support to the Enhanced Due Diligence (EDD) Unit.
  • Oversee documentation and authorization processes during the onboarding of new clients and agency replacements.
  • Conduct reviews related to IRS and banking compliance.
  • Deliver training on Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) regulations.
  • Assist the Mexico team with inquiries from Distribution Service Managers or Agencies regarding specific issues and requests.
  • Regularly monitor the Compliance Miami inbox to categorize and address urgent emails.
  • Facilitate initial compliance training for new hires within the Compliance Department and other departments.
  • Conduct onboarding sessions for new sales representatives.
  • Manage the onboarding process for new Foreign Correspondents, including Non-Disclosure Agreements and Initial Due Diligence.
  • Support the International Business Director with necessary amendments and addendums for Foreign Correspondent agreements.
  • Evaluate and monitor alerts related to potential bank structuring deposits by agents on a monthly basis.
  • Respond promptly to banking inquiries regarding agents' deposit activities.
  • Address requests for Annual Due Diligence from banks in a timely manner.
  • Assist the Compliance and Licensing Director in preparing quarterly reports for state compliance.
  • Follow up on requests to prepare for and respond to state audits.

Required Qualifications:

  • Proficiency in both English and Spanish, with strong verbal and written communication skills.
  • In-depth knowledge of monitoring and testing best practices.
  • Comprehensive understanding of the BSA and AML regulatory framework.
  • Proven ability to cultivate professional relationships.
  • Demonstrated capacity to consistently achieve and deliver results.
  • Familiarity with MS Office applications (Excel, PowerPoint, Word) and legal/compliance research tools.

#IMXIHQ



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