Revenue Cycle Financial Counselor
13 hours ago
We are seeking a highly skilled Revenue Cycle Financial Counselor to join our team. The successful candidate will provide financial support to patients, including financial assistance application assessment and approval, Medicaid application, pre-service estimates, and pre-service insurance eligibility review.
Key Responsibilities- Provide face-to-face service to patients in need of financial assistance
- Facilitate referrals to Medicaid as applicable
- Complete and approve/deny Financial Assistance Applications
- Perform insurance reviews for eligibility for hospital and professional services
- Provide estimates, out-of-pocket requirements, copayment, and co-insurance information
- Support drug co-pay application completion and set up drug coverage in EPIC
- Use Cyracom translation devices for patients requiring translation services
- Review patient bills and provide resolution or connect patients to a resource for assistance
- Take pre-payments and payments towards payment plans, and set up payment plans
- Review daily EPIC reports and work queues to provide financial follow-up
- Update EPIC and review flags, guarantor, registration, insurances, and billing indicators
- Adhere to contractual guidelines and accepted payer guidelines
- Minimize loss of reimbursement, denials, or delays, and analyze denials to determine root cause
- Review international patients and set up pre-payment prior to treatment
- High School or equivalent required; Bachelor's Degree preferred
- 4 years of relevant experience in customer service and extensive use of desktop computers and applications
- Bi-lingual preferred
This is a primarily sedentary job involving extensive use of desktop computers. Patient-facing and seated most of the day.
The University of Virginia, including the UVA Health System, is committed to diversity and equal opportunity employment. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
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Charlottesville, Virginia, United States Commonwealth of Virginia Full time{"title": "Financial Counselor", "content": "Job SummaryWe are seeking a highly skilled Financial Counselor to join our team at the Commonwealth of Virginia. As a Financial Counselor, you will play a critical role in providing financial support to patients, including financial assistance application assessment and approval, Medicaid application, and...
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