Software Development Manager, Amazon Connect Flows
4 days ago
Are you passionate about leading high-performing teams and driving innovation in cloud-based contact centers? Do you thrive in a fast-paced environment where no two days are the same? We're seeking an exceptional Software Development Manager to join our Amazon Connect team.
About the RoleAs a Software Development Manager, you will be responsible for leading a team of engineers in designing, developing, and deploying cutting-edge cloud contact center solutions. You will work closely with cross-functional teams, including product management and engineering leadership, to drive technical strategy and deliver high-quality products.
Key Responsibilities- Lead a team of engineers in designing, developing, and deploying cloud contact center solutions
- Collaborate with cross-functional teams to drive technical strategy and deliver high-quality products
- Develop and implement engineering best practices and standards
- Partner with product management to define product requirements and roadmaps
- Mentor and coach engineers to improve their skills and performance
At Amazon, we offer a dynamic and inclusive work environment that fosters growth, innovation, and collaboration. As a Software Development Manager, you will have the opportunity to work on high-impact projects, develop your leadership skills, and make a meaningful contribution to our customers' success.
Requirements- 8+ years of engineering experience
- 3+ years of engineering team management experience
- 3+ years of designing or architecting new and existing systems experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle
- Experience partnering with product or program management teams
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements and describe software product features
- Experience in recruiting, hiring, mentoring/coaching, and managing teams of Software Engineers
We are an equal opportunity employer and welcome applications from diverse candidates. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company and may provide additional forms of compensation, such as equity, sign-on payments, and other benefits, in addition to a full range of medical, financial, and/or other benefits.
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Preston, Washington, United States Amazon Services LLC Full timeAbout the RoleWe are seeking a highly skilled Software Development Manager to lead our Amazon Connect Flows team. As a key member of our engineering organization, you will be responsible for designing and architecting new and existing systems, leading the definition and development of multi-tier web services, and partnering with product or program management...
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Preston, Washington, United States Amazon Services LLC Full timeAbout Amazon ConnectAmazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes.Amazon Connect leverages the power of Artificial Intelligence and the large...
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Preston, Washington, United States Amazon Services LLC Full timeUnlock Your Potential as a Software Development ManagerAre you passionate about leading high-performing teams and driving innovation in cloud contact centers? Do you thrive in a fast-paced environment where no two days are the same? We're seeking an exceptional Software Development Manager to join our Amazon Connect team.About the RoleAs a Software...
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Preston, Washington, United States Amazon Services LLC Full timeUnlock Your Potential as a Software Development ManagerAre you passionate about leading high-performing teams and driving innovation in cloud contact centers? Do you thrive in a fast-paced environment where no two days are the same? We're seeking an exceptional Software Development Manager to join our Amazon Connect team.About the RoleAs a Software...
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Preston, Washington, United States Amazon Development Center U.S., Inc. Full timeAbout the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our software engineering community.Key ResponsibilitiesDevelop and maintain a...
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Preston, Washington, United States Amazon Development Center U.S., Inc. Full timeAbout the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our software development community.Key ResponsibilitiesDevelop and maintain a...
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Preston, Washington, United States Amazon Development Center U.S., Inc. Full timeAbout the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our developers worldwide.Key ResponsibilitiesDevelop and maintain a content strategy...
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Preston, Washington, United States Amazon Development Center U.S., Inc. Full timeAbout the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our developers worldwide.Key ResponsibilitiesDevelop and maintain a team of...
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Preston, Washington, United States Amazon Development Center U.S., Inc. Full timeAbout the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our developers worldwide.Key ResponsibilitiesDevelop and maintain a content strategy...
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Preston, Washington, United States Amazon Development Center U.S., Inc. Full timeAbout the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our developers worldwide.Key ResponsibilitiesDevelop and maintain a team of...
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