Software Development Manager, Amazon Connect Flows

4 days ago


Preston, Washington, United States Amazon Services LLC Full time
Unlock Your Potential as a Software Development Manager

Are you passionate about leading high-performing teams and driving innovation in cloud contact centers? Do you thrive in a fast-paced environment where no two days are the same? We're seeking an exceptional Software Development Manager to join our Amazon Connect team.

About the Role

As a Software Development Manager, you will be responsible for leading a team of engineers in designing, developing, and deploying cloud-based contact center solutions. You will work closely with product management and engineering leadership to define and deliver software products that meet the needs of our customers.

Key Responsibilities
  • Lead a team of engineers in designing, developing, and deploying cloud-based contact center solutions
  • Collaborate with product management and engineering leadership to define and deliver software products
  • Develop and implement software engineering best practices and standards
  • Partner with cross-functional teams to ensure successful product launches
  • Identify and prioritize technical initiatives to drive business growth and customer satisfaction
What We're Looking For
  • 8+ years of engineering experience, with 3+ years of team management experience
  • Proven track record of leading high-performing teams and delivering complex software projects
  • Strong technical skills, with expertise in cloud-based contact center solutions and software engineering best practices
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
  • Passion for innovation and customer satisfaction, with a drive to continuously improve and learn
What We Offer

At Amazon, we offer a competitive compensation package, including a base salary range of $166,400/year to $287,700/year, depending on location. We also offer a comprehensive benefits package, including medical, financial, and other benefits. Additionally, we provide opportunities for professional growth and development, including training, mentorship, and career advancement.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



  • Preston, Washington, United States Amazon Services LLC Full time

    About the RoleWe are seeking a highly skilled Software Development Manager to lead our Amazon Connect Flows team. As a key member of our engineering organization, you will be responsible for designing and architecting new and existing systems, leading the definition and development of multi-tier web services, and partnering with product or program management...


  • Preston, Washington, United States Amazon Services LLC Full time

    About Amazon ConnectAmazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes.Amazon Connect leverages the power of Artificial Intelligence and the large...


  • Preston, Washington, United States Amazon Services LLC Full time

    Unlock Your Potential as a Software Development ManagerAre you passionate about leading high-performing teams and driving innovation in cloud-based contact centers? Do you thrive in a fast-paced environment where no two days are the same? We're seeking an exceptional Software Development Manager to join our Amazon Connect team.About the RoleAs a Software...


  • Preston, Washington, United States Amazon Services LLC Full time

    Unlock Your Potential as a Software Development ManagerAre you passionate about leading high-performing teams and driving innovation in cloud contact centers? Do you thrive in a fast-paced environment where no two days are the same? We're seeking an exceptional Software Development Manager to join our Amazon Connect team.About the RoleAs a Software...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our software engineering community.Key ResponsibilitiesDevelop and maintain a...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our software engineering community.Key ResponsibilitiesDevelop and maintain a...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our software engineering community.Key ResponsibilitiesDevelop and maintain a...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our software engineering community.Key ResponsibilitiesDevelop and maintain a...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our software engineering community.Key ResponsibilitiesDevelop and maintain a...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our software development community.Key ResponsibilitiesDevelop and maintain a...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our developers worldwide.Key ResponsibilitiesDevelop and maintain a content strategy...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our developers worldwide.Key ResponsibilitiesDevelop and maintain a content strategy...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our developers worldwide.Key ResponsibilitiesDevelop and maintain a team of...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Documentation Manager to join our Amazon Software Development team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive content strategy that supports the success of our developers worldwide.Key ResponsibilitiesDevelop and maintain a team of...


  • Preston, Washington, United States Amazon Services LLC Full time

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our team at Amazon Connect, a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.Key ResponsibilitiesDesign and develop scalable, resilient systems for Amazon ConnectWork closely with...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking an experienced Software Development Engineer to join our AWS Fargate team. As a key member of our Customer Experience team, you will be responsible for building and operating Serverless Containers solutions to help customers run containerized microservices on Amazon ECS and Amazon EKS.Our team is responsible for defining the...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    Job DescriptionWe are seeking an experienced Software Development Engineer to join our AWS Fargate team. As a key member of our Customer Experience team, you will be responsible for building and operating Serverless Containers solutions to help customers run containerized microservices on Amazon ECS and Amazon EKS.Our team is responsible for defining the...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    Job DescriptionWe are seeking an experienced Software Development Engineer to join our AWS Fargate team. As a key member of our Customer Experience team, you will be responsible for building and operating Serverless Containers solutions to help customers run containerized microservices on Amazon ECS and Amazon EKS.Our team is responsible for redefining how...


  • Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Software Development Engineer to join our EKS Anywhere team. As a key member of our team, you will be responsible for designing, developing, and deploying scalable and reliable software systems.Key ResponsibilitiesDesign and develop software systems that meet the needs of our customersCollaborate with...

  • AWS Cloud Engineer

    2 weeks ago


    Preston, Washington, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our AWS Billing team. As a foundational system, we scale with the growth of cloud computing at Amazon. The AWS Billing team is responsible for Metering Usage and Generating Monthly Charges, including enabling AWS product pricing, subscriptions, discount programs, customer...