Strategic Customer Engagement Specialist, Americas

4 weeks ago


Seattle, Washington, United States Amazon Full time
Job Summary

We are seeking a highly skilled Senior Deal Negotiator to join our Strategic Customer Engagements (SCE) team at Amazon Web Services (AWS). As a key member of our team, you will play a critical role in analyzing and developing deal terms, reviewing and simplifying complex scenarios, and crafting elegant deal solutions.

As a Senior Deal Negotiator, you will work closely with customers and internal stakeholders to define and communicate streamlined deal workflows, build consensus, and close commercial transactions. You will also formulate, negotiate, and close AWS Private Pricing Agreements (PPAs), navigate the AWS approval process, and ensure consensus with all relevant stakeholders.

This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS, and establish AWS as their key cloud technology provider.

Key Responsibilities
  • Execute deal and competitive structures to maximize the value of opportunities consistent with AWS objectives and requirements.
  • Advise and provide thought leadership on the execution of competitive commercial, channel, and partner deal opportunities.
  • Provide expertise on deal structuring and advise key stakeholders on the impact of deal terms, providing creative solutions to the customer, the AWS sales field, and leadership.
  • Engage directly with the customer on commercial and contractual terms.
  • Closely collaborate with internal stakeholders, experts, and other indirect resources to remove obstacles, resolve conflicts, and facilitate productive engagements.
Requirements
  • 12+ years of demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals from opportunity through closure.
  • 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals.
  • 5+ years of proven legal expertise on large and complex IT commercial deal terms.
  • Bachelor's degree in Business, Economics, Technology, or Finance (or equivalent work experience).
Preferred Qualifications
  • J.D. preferred.
  • Commercial contract experience within IT/software services.
  • Knowledge of the cloud market and AWS.


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