Cochlear Americas Engagement Manager

4 weeks ago


Seattle, Washington, United States COCHLEAR AMERICAS Full time
About the Role

The Engagement Manager position at Cochlear Americas is a key role in executing industry-leading medical device B2C sales through the application of complex sales techniques. The successful candidate will be responsible for driving territory strategy to achieve yearly sales revenue targets.

Key Responsibilities

  • Embedded in the territory sales strategies as the expert of Cochlear products to candidates and professional partners.
  • Nurturing candidates and product launches to sell Cochlear's product portfolio.
  • Implementing local consumer marketing and candidate nurture strategies to grow the market for Cochlear implantable technology.
  • Managing, developing, and inspiring mentoring volunteers.
  • Providing candidate communication through various vehicles, including in-person, virtual, email, and phone.
  • Reporting issues via the Cochlear complaint management system and providing detailed descriptions for B2B follow-up and closure.

Sales Acumen

  • Demonstrating sales and business acumen with the ability to identify market opportunities, competitive positioning, and customer needs.
  • Generating sales and securing orders by establishing strong relationships with key people in the assigned territory geography.
  • Ensuring all sales activities within the assigned territory are conducted in a manner that is fully compliant with Cochlear policy, laws, and regulations.
  • Maintaining accurate documentation of all sales activities and customer interactions in compliance with Cochlear's policies.

Business Acumen

  • Managing territory expenses to budget and allocating appropriate company resources and planning to achieve territory sales success.
  • Assisting with developing and implementing quarterly strategic plans to achieve objectives.
  • Submitting territory information in a timely manner for the content of the territory month-end report.


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