Appointment Coordinator

6 hours ago


Rochester, New York, United States American Waterworks Full time
{"title": "Appointment Specialist", "description": "About the Role

American Waterworks is seeking a skilled Appointment Specialist to provide exceptional customer service and support to our customers and potential customers. As a key member of our team, you will be responsible for setting sales appointments, scheduling annual maintenances and service opportunities, and following up on various issues.

What We Offer
  • A competitive pay and benefits package
  • The best tools and training to excel in your role
  • A collaborative and supportive team environment
  • Opportunities for professional growth and development
  • A culture that values respect, trust, and fun
Essential Job Functions
  • Represent American Waterworks by answering calls, setting service and sales appointments, and following up with customers
  • Provide tactical support to other departments as needed
  • Keep customer records and database current
  • Communicate with customers to ensure their satisfaction with our work
Purpose, Mission, Values
  • One Team: Collaborate with colleagues to achieve common goals
  • Show up: Demonstrate a commitment to excellence and reliability
  • Driven to be the best: Strive for continuous improvement and innovation
Requirements
  • Mindset: Desire to challenge the status quo and redefine the construction industry
  • Experience: Possess excellent interpersonal communication skills and a proven track record in customer service
  • Requirements: Ability to meet the requirements of a background check
", "lang_code": "en"}

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