Customer Service Sales Representative
4 days ago
We are seeking a highly motivated and organized Sales and Customer Service Specialist to join our team at Mfg custom commercial seating. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Assist with customer service and sales-related tasks, including responding to customer inquiries and resolving issues in a timely and professional manner.
- Work closely with our sales team to identify and pursue new business opportunities and develop strategic sales plans.
- Provide product information and demonstrations to customers, highlighting the features and benefits of our custom commercial seating solutions.
- Collaborate with our design and production teams to ensure timely and accurate delivery of products to customers.
- Monitor and analyze sales data to identify trends and opportunities for growth.
Requirements:
- 2+ years of experience in sales and customer service, preferably in the commercial furniture industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- High school diploma or equivalent required; bachelor's degree preferred.
What We Offer:
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- A comprehensive 401(k) plan with company match.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
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