Business Operations Manager

3 weeks ago


Washington, Washington, D.C., United States Bank of America Full time
Business Support Manager Job Description

At Bank of America, we strive to make a positive impact on the lives of our customers and employees. Our company is guided by a common purpose to help make financial lives better through the power of every connection.

We are seeking a highly skilled Business Support Manager to join our team. As a key member of our organization, you will be responsible for coordinating and delivering Business Support functions, including senior leadership routines, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvements, business continuity, and/or communication.

The ideal candidate will have a strong background in finance, HR, and business management processes, with 3-5 years of experience in a similar role. You will be able to influence, develop, and document the end-to-end strategy and ensure tactical priorities are met, as a result of ongoing business needs. You will also be able to interact with various levels across the organization to understand and deliver upon strategic work efforts and business presentations.

Key Responsibilities:

  • Coordinate and deliver Business Support functions, including senior leadership routines, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvements, business continuity, and/or communication.
  • Support COO and Senior Leadership team, acting as central point of contact for senior leadership routines and activities, leading efforts across the organization and directly supporting Senior Leadership priorities.
  • Ability to influence, develop, and document the end-to-end strategy and ensure tactical priorities are met, as a result of ongoing business needs.
  • Ability to interact with various levels across the organization to understand and deliver upon strategic work efforts and business presentations.
  • Effective project/program management and ability to collaborate, manage, and expand relationships across the organization.

Benefits:

  • Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group.
  • We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Equal Employment Opportunity:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Our Drug-Free Workplace and Alcohol Policy establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.



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