Client Relationship Executive

2 weeks ago


Aurora, Colorado, United States AppleOne Full time
Job Description

We are seeking a dedicated Client Relationship Executive to join our dynamic team. This role is essential in fostering robust customer connections, enhancing revenue streams, and ensuring high levels of client satisfaction. The successful candidate will work closely with various departments to address client needs and surpass their expectations.


Key Responsibilities:
  • Oversee client accounts to align with organizational objectives.
  • Assist in the management of new initiatives from proposal to completion.
  • Generate a list of potential clients for sales opportunities from diverse sources.

  • Establish and nurture enduring relationships built on trust with clients.

  • Showcase and demonstrate products, highlighting the capabilities of our services to meet client assembly requirements.

  • Compile necessary client documentation while collaborating with engineering, production, and procurement teams to assess fabrication feasibility.

  • Support the pricing strategy for materials in coordination with the quoting and sourcing teams.
  • Provide sales forecasts to management as required, along with relevant sales reports.

  • Work alongside the Sales & Marketing Manager to finalize outstanding quotes, documenting reasons for any lost business opportunities.

  • Collaborate with the Sales Team to identify and expand opportunities within existing accounts.
  • Manage re-quotations of current business and follow up on existing contracts.

  • Oversee Blanket/Kanban orders, forecasts, and material flow with relevant departments.

  • Ensure timely delivery and client satisfaction by providing updates on open orders.

  • Facilitate effective internal communication with sales and operations teams.
  • Commit to a full-time schedule that allows engagement in all business phases as necessary.

Qualifications:
  • High school diploma or equivalent required.
  • At least two years of experience in customer service, account management, or program management roles.

  • Experience in contract manufacturing, cable/harness, or molding environments is preferred.

We are an equal opportunity employer and welcome all qualified applicants, including those with criminal histories, in accordance with applicable laws.


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