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Senior Manager, National Client Relations

2 months ago

Aurora, Colorado, United States OSI Group Full time

Position Overview:
This position is accountable for formulating, sustaining, and accomplishing sales targets for national clients. The focus is on sales goals set for the organization by devising and executing strategies that effectively link operational strengths to market opportunities.

  • Team Leadership: This role oversees a team, possessing the authority to recruit and manage performance.
  • Marketing and Pricing Strategy: Spearhead the creation of marketing and pricing initiatives and assist in the development of sales promotions that successfully meet organizational sales targets for designated products.
  • Industry Engagement: Engage in trade exhibitions and special events; showcase products and convey company capabilities to prospective clients.
  • Business Development: Cultivate relationships with new clients and establish connections with key decision-makers.
  • Partnership Building: Foster and maintain effective long-term partnerships with customer leadership, ensuring a stable client base and insight into future needs and sales opportunities.
  • Documentation and Reporting: Maintain files, records, and other documents generated during the sales and marketing processes for use in creating management reports.
  • Performance Evaluation: Prepare a variety of routine and ad hoc reports for management to assess progress toward goals and identify areas for improvement.
  • Market Analysis: Continuously evaluate external market trends and competitor activities, as well as internal manufacturing capabilities, to ensure alignment between sales strategies and market conditions; make necessary adjustments to plans and strategies.
  • Representation: Participate in various industry, civic, and related events as a company representative to enhance customer partnerships, identify potential sales opportunities, and advocate for the organization.
  • Cross-Functional Collaboration: Build effective relationships and collaborate closely with leaders from other functions, including Operations, Finance, Commercialization, Supply Chain, and Legal, to achieve sales objectives.
  • Safety Responsibility: This role is responsible for understanding and implementing appropriate safety procedures through education, training, and adherence to safety policies, regulations, and standards.
  • Additional Duties: Perform other responsibilities as assigned.


Required Skills:

Essential Qualifications:

  • 5-10 years of experience in a related field is preferred.
  • 5-10 years of experience in National Accounts.
  • Solid understanding of customer relationship management.
  • Strong financial acumen.
  • Excellent critical thinking and problem-solving abilities.
  • High proficiency in written and verbal communication, organizational planning, teamwork, analytical reasoning, and adaptability.
  • Experience in a manufacturing environment is advantageous.
  • Ability to communicate effectively, both verbally and in writing, with customers and all levels of management.
  • A Bachelor’s degree or equivalent is preferred.
  • Work is typically conducted in a professional office environment with standard office equipment.
  • Work conditions are standard for an office setting.
  • This role requires over 30% domestic travel.
  • Physical requirements may include lifting up to 15 pounds.
  • Position may require frequent or infrequent bending, squatting, pushing, pulling, stretching/reaching, and standing/walking on concrete flooring.
  • Physical ability to stand/walk for less than 4 hours may be required.

OSI Industries is an Equal Employment Opportunity employer committed to treating everyone with dignity and respect. OSI does not discriminate based on national origin, gender, race, color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable law. All applicants will be considered for employment based on merit, qualifications, and business needs. OSI participates in the E-Verify program.