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Client Intake Specialist
2 months ago
About Us:
Amazing Care Home Health Services has been dedicated to providing exceptional care since its inception in 2004. Our philosophy centers around the belief that our employees are our most valuable asset. We understand that outstanding employee satisfaction is key to delivering the highest quality of patient care. At Amazing Care, we prioritize compassion and excellence in service.
Compensation: $24.00-$26.00
Work Schedule: Monday to Friday, 8:30 AM - 5:00 PM
Position Summary:
We are looking for a skilled Client Intake Specialist to join our team in Aurora. In this pivotal role, you will conduct initial assessments of clients, collecting detailed information regarding their medical background, current health conditions, and individual requirements. This data is essential for creating tailored care plans that enhance the quality of life for our clients.
Key Duties:
- Collaborate with healthcare professionals, clients, and their families to gather essential information for the intake process.
- Accurately input and maintain client records within the company's database.
- Organize appointments and coordinate with caregivers to ensure prompt service delivery.
- Deliver exceptional customer service by addressing questions, resolving concerns, and fostering positive relationships with clients.
- Assist with insurance verification and documentation, working closely with the billing department to ensure accurate billing and payment processes.
- Support administrative functions such as filing, faxing, and emailing as required.
- Uphold the confidentiality of sensitive client information in accordance with HIPAA regulations.
- Required Qualifications:
- Excellent multitasking abilities.
- Prior experience in an intake role.
- Background in home health or a related field.
- Strong communication and interpersonal skills.
- Ability to adapt to diverse client needs.
Why Join Our Team:
- Make a significant impact on the lives of clients and their families.
- Work in a supportive team environment with opportunities for professional advancement.
- Receive a competitive salary and benefits package.
Benefits Offered:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Weekly pay
If you are committed to making a positive difference and meet the qualifications outlined above, we encourage you to consider this opportunity.
