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Healthcare Operations Coordinator

1 month ago


Louisville, Kentucky, United States Trilogy Health Services Full time
Make a Difference at Trilogy Health Services

At Trilogy Health Services, we're committed to providing exceptional care and services to our residents and their families. As a Central Intake Coordinator, you'll play a vital role in ensuring that our patients receive the best possible care.

Key Responsibilities:
  • Monitor hospital portals for new referrals and confirm receipt of referrals in the portal.
  • Coordinate the initial intake and clinical assessment of each referral, and work referrals to green, yellow, or red-light status.
  • Communicate received referrals with corresponding hospital liaison for further follow-up.
  • Send all received referrals for benefit verification.
  • Document all received referrals in the Customer Relationship Management software.
  • Utilize portals for documentation of status of each referral (accepted, denied, considering).
  • Evaluate referrals to be assigned to the appropriate campuses based on payer source and bed availability.
  • Support sales throughout the initial referral process.
Qualifications:
  • Associate Degree
  • 3-5 years of experience

We offer a competitive salary, health and dental benefits, and a comprehensive training program to ensure your success in this role. If you're passionate about delivering exceptional care and services, we encourage you to apply for this exciting opportunity.