Medical Office Coordinator

3 weeks ago


Newburyport, Massachusetts, United States Mass General Brigham Full time

At Mass General Brigham, we are committed to delivering exceptional patient care and advancing the field of medicine. As a Medical Office Coordinator at our Newburyport practice, you will play a critical role in ensuring the smooth operation of our internal medicine team.

The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. If you are looking for a challenging and rewarding opportunity to make a difference in the lives of our patients, we encourage you to apply.

Job Summary

We are seeking a full-time Practice Assistant to provide onsite administrative support for our Internal Medicine team at our Newburyport practice. The successful candidate will be responsible for managing the check-in process, handling mail and faxes, and performing various administrative duties as needed.

Responsibilities

  • Greet patients in a professional manner and register them using the appropriate eligibility system.
  • Obtain co-payments for services and answer telephones promptly and courteously.
  • Transfer, conference, and park calls as appropriate and route them according to department protocol.
  • Access, understand, and accurately make appointments using the scheduling screens within the appropriate system.
  • Oversee the waiting area and ensure that all patients are checked in.
  • Perform other duties as assigned.

Requirements

  • Education: High school diploma or GED required.
  • Experience: A minimum of 1 year of customer service experience required. Previous experience in a medical office environment preferred.
  • Skills: Bilingual (Spanish/English) preferred.

Salary

$43,000 - $55,000 per year, depending on experience.



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