Front Desk Coordinator

1 day ago


Pasadena, California, United States Fundamental Full time
Job Summary

We are seeking a highly organized and customer-focused Receptionist to join our team at Fundamental. As the first point of contact for patients, family members, and visitors, you will play a critical role in providing exceptional service and ensuring a positive experience for all.

Key Responsibilities
  • Answer and direct incoming calls in a professional and courteous manner
  • Take and deliver messages to personnel in a timely and efficient manner
  • Provide information and assistance to callers regarding the organization, including address and directions
  • Welcome on-site visitors, assist them appropriately, and provide excellent customer service to both visitors and fellow staff members
  • Perform administrative and clerical duties such as filing, photocopying, and collating as needed
Requirements
  • High School diploma or equivalent G.E.D
  • 1-3 years of relevant experience, preferably in a healthcare environment
  • Excellent phone etiquette, communication skills, and customer service skills
  • Working knowledge of computers, internet access, and the ability to navigate within Microsoft Office Suite or similar programs
  • Outgoing, upbeat, organized, and demonstrates excellent customer service skills


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