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Front Desk Associate

4 weeks ago

Reno, Nevada, United States FirstService Residential Full time
Job Overview:
As a Front Desk Associate at FirstService Residential, you will be responsible for providing exceptional customer service to residents and guests. This role requires a self-motivated individual with excellent communication skills, attention to detail, and the ability to work independently.

Key Responsibilities:
Greet residents and guests, check in and out, and provide information as needed
Identify and clarify residents' needs and desires, answer questions, and provide directions
Develop inventories of services and maintain guest privacy and the organization's reputation
Respond to emergency situations in a timely and efficient manner
Monitor and screen messages, control access for authorized vendors, and update job knowledge

Requirements:
High School Diploma or equivalent
Effective written and verbal communication skills
Strong abilities with computers, including Word, Outlook, and Excel
Ability to work well under pressure and deadlines, prioritize time effectively, and make decisions creatively

About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Experience exceptional service with a fulfilling career in property management with FirstService Residential.