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Room Service Supervisor

4 weeks ago

Arlington, Texas, United States Loews Hotels & Co Full time
Job Summary

Loews Hotels & Co is seeking a highly skilled Room Service Supervisor to join our team at the Loews Arlington Hotel and Convention Center. As a key member of our food and beverage operations team, you will be responsible for ensuring exceptional guest service and maintaining the highest standards of quality in our room service operations.

Key Responsibilities
  • Supervise and coordinate the activities of room service staff to ensure timely and efficient delivery of food and beverages to guests.
  • Monitor and maintain the cleanliness and organization of the room service area, including equipment and supplies.
  • Coordinate with the kitchen and other departments to ensure seamless execution of room service orders.
  • Provide exceptional guest service and resolve any issues or concerns in a professional and courteous manner.
  • Maintain accurate records and reports, including inventory management and staff performance.
  • Collaborate with other departments to ensure effective communication and teamwork.

Requirements
  • High school diploma or equivalent required; one plus years of experience as a room service supervisor or captain in a high-volume hotel operation.
  • Thorough knowledge of quality room service techniques and standards.
  • Excellent communication, leadership, and management skills.
  • Ability to work flexible schedules, including evenings, weekends, and holidays.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.