Housekeeping Quality Supervisor
3 weeks ago
At Loews Arlington Hotel and Convention Center, we are seeking a highly skilled Housekeeping Quality Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring that all new and existing team members are trained to provide exceptional service by maintaining complete adherence to Loews Hotels standards related to the housekeeping function.
Key Responsibilities:
- Develop and implement training programs for new and existing housekeeping team members
- Conduct regular audits and inspections to ensure compliance with housekeeping standards
- Collaborate with the Director of Housekeeping to create training schedules and monitor progress
- Document and track training checklists for all new hires
- Participate in monthly departmental meetings with housekeeping Star Trainers and Managers
Requirements:
- Minimum 3 years experience in Housekeeping or equivalent experience
- Professional presentation skills and thorough working knowledge of hotel operations and housekeeping standards
- Excellent communication and organizational skills
- Able to work a flexible schedule, including weekends and holidays
Preferred Qualifications:
- 3 or more years experience in the Housekeeping Department
- Experience with AAA service standards
- Bi-lingual (Spanish/Creole)
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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